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MNS Frequently Asked Questions

Do I need a clipping service?
What publications do you read?
May I limit reading area?
May I limit the number of clips I receive?
What guidelines should I use in placing an order?
How many topics can be listed under a reading fee?
What about service?
How are clips presented?
How do I start your service?
Is a contract required?
Am I able to change my order?
How do I stop service?
Do I have to make payment in advance?
How will I be billed?
May I return clips?
Do you perform Internet searches?
Can you deliver electronic clips?
What about international clipping service?
What is clip analysis?
How does your national service work?
Do you monitor radio/TV?

Do I need a clipping service?
Using Metropolitan Newsclips Service is the same as subscribing to hundreds of publications and then having a large research staff carefully reading all those publications to retrieve the articles, ads and mentions you want at a fraction of the time, cost and lost hours of doing it yourself.

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What publications do you read?
Nearly anything and everything published in the state of Missouri - including many not read by any other clipping service. We cover Missouri's daily newspapers, its community and weekly newspapers, its ethnic press, university newspapers and a growing number of specialty magazines and publications. We add new publications that come to our attention or special ones requested by clients. A list is available upon request.

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May I limit reading area?
You may specify orders for publications and areas in several ways: divide Missouri by halves or quarters, list by counties, choose only St. Louis and/or Kansas City metropolitan areas, request only dailies and so forth. In some special instances, we may be able to restrict orders to certain groups of publications or other limited geographical areas. Restrictions may incur a special handling fee. Please ask. We want to do everything we can to tailor your order to your needs.

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May I limit the number of clips I receive?
No. There is no way to know how often your subject is going to appear. However, we work with you to help modify your order in ways which control or reduce the number of clips you receive. Your order may be changed to produce more or fewer clips as your needs dictate.

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What guidelines should I use in placing an order?
You get the best results with ongoing orders with as few restrictions as possible for readers to recall each time they come across your subject. Start by making your needs as clear as possible. Our online order form helps you simplify and tailor your order. One-time or project orders get best results when they are placed well in advance of announcement, with instructions to begin reading on the earliest date you expect something to appear. Continue long enough to accommodate all publication dates on your distribution list. Allow time for mailing, reading and clip processing schedules.

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How many topics can be listed under a reading fee?
You may list an almost unlimited number of topics and subjects for both print and video orders.

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What about service?
The MNS staff brings professional, prompt handling to any assignment accepted from you. Management has for many years been on the buying end of clipping service, so we know what makes a good service. Our control procedures hold errors to a minimum. We work hard to provide well-presented clippings accurate to your order and to give our clients as much individual attention as possible. We welcome test comparison of our services.

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How are clips presented?
Neatly. Accurately. A tag on the clip lets you know the publication it appeared in, the date it appeared, the current circulation and the city and county in which the publication is located.

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How do I start your service?
Fill out our online order form or we can take your order over the telephone. Once placed, we ask that you mail or FAX a letter affirming the order.

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Is a contract required?
We require no contract. Minimum service is one month for Missouri service. We encourage a minimum of three months to six months for national and international service.

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Am I able to change my order?
At any time. It only takes a phone call followed by written notice to change your order. Clips marked before the change will be charged as explained in the following paragraph.

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How do I stop service?
You have the option of stopping temporarily or canceling service altogether to fit your situation. It takes only a phone call followed by written confirmation. However, clips already marked or in the "pipeline" prior to the date of cancellation will be sent and billed to you - generally 7 days after cancellation on Missouri orders, up to 14 days on orders receiving clips from outside the state and 21 days on international orders.

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Do I have to make payment in advance?
Sometimes. We may require a deposit if your order is likely to generate a large volume of clippings (especially from other states) and you do not have credit established with us, or if you are from out-of-state. For your convenience we take Visa® and Mastercard®.

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How will I be billed?
Statements are mailed the first day of every month. They include the current month's reading fee and the previous month's clips and credits, postage, and your account status. Terms are 10 days; outstanding balances are subject to finance charges. You may pay by check or credit card.

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May I return clips?
You may return for full credit any clip that is not to your order as long as it is returned before the end of the month in which it is received. Please do not deduct clip credits from your remittance. Mail returns to us and credits will appear on your next statement.

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Do you perform Internet searches?
By scanning thousands of on-line sources, we can deliver news and information quickly to your specifications on a constant, daily or project-by-project basis.

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Can you deliver electronic clips?
Yes! Electronic delivery of scanned clips is available daily through our on-line portal. We will post your scanned newspaper and magazine clips to our web-accessible portal, allowing you to access and organize your clips on line.

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What about international clipping service?
Daily, weekly and monthly publications in some 78 countries around the world are available through our international network. Service, clip fees and some restrictions differ from our regular service.

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What is clip analysis?
We evaluate each of your clips by source, total column inches, broadcast minutes, advertising value, impressions or reach, publicity value, story slant and more. Weekly, monthly, or yearly summary reports are available.

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How does your national service work?
As a member of the North American Conference of Press Clipping Services, cooperating bureaus across the country clip for our clients who have national clipping needs and we clip for their clients who have Missouri interests. This economy is passed to our customers along with individual service and one-stop, one-bureau convenience. When you consider that you are able to access in the neighborhood of 1700 daily and more than 7600 weekly newspapers in the US, plus the hundreds of magazines and journals, the bargain is apparent.

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Do you monitor radio/TV?
Yes! Through our strategic partnerships with local and regional providers, we provide coverage of local, regional, and national broadcast newscasts. Call for more details.

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Certified as a Woman-Owned Enterprise in the State of Missouri

Members of the North American Conference of Press Clipping Services,
International Association of Broadcast Monitors, and the Saint Louis
Regional Commerce and Growth Association

Are you receiving everything you think you should? Clipping orders, like clothing, are often in need of updating to see if everything still fits & is usable.

Review your order with your clipping service. Your order may reek of mothballs having been placed years ago by someone else who had your position & now needs a fresh perspective!

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